What Is a Call-Out Fee?
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A call-out fee covers the engineer's time to travel to your home and diagnose the fault. It does not usually include parts or the repair itself, though some engineers include a simple repair within the call-out charge.
Typical Call-Out Fees
| Type | Typical fee |
|---|---|
| Diagnosis only | £50–£80 |
| Diagnosis + minor repair | £60–£100 |
| Same-day or emergency | £80–£140 |
Tips to Avoid Overpaying
- Always ask what the call-out fee covers before booking
- Check whether the fee is deducted from the repair cost if you proceed
- Compare quotes from at least two engineers before booking
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